We are passionate about food hygiene, allergen management and health and safety and know how important it is to motivate your teams. We do have excellent software to help streamline your operations and remove needless paperwork – but most importantly, we are there to keep you up to date and to provide trusted advice.
You can contact your client manager easily so do not need to explain your problems to a call centre that knows little about you and your operations. We get in touch with you regularly to advise on forthcoming legislation and industry guidance, to check that you are delighted with our services and, if there is anything that you are struggling with, to find cost-effective solutions.
Our team has been carefully selected on the basis of their qualifications, experience, and attitude. All of our trusted advisers have been working in the regulatory and commercial field for at least 10 years, as we do not feel that a recently qualified graduate is suitably experienced to be able to offer advice to your professional teams. Not knowing the law and science inside out or not having seen sufficient good and bad practice, can lead to consultants offering over-cautious and costly solutions.
Practical – any solutions we put forward will make yours and your teams lives easier not harder. We achieve this by staying abreast of industry developments and innovations.
Understanding – we make sure we properly understand your operation, the challenges that you face and your priorities. We appreciate just how hard it is to comply with legislation.
Responsive – we aim to get back to our clients with a meaningful answer on the same day or if not, first thing the next morning.
Expert – our fully qualified and highly professional specialists keep abreast of forthcoming legislation and guidance – ensuring that you do not have any unwelcome surprises!