Safer Food Scores /
  • Home
  • Consultancy
    • About Our Consultancy
    • Food Hygiene Consultancy
      • Food Safety Management Systems & HACCP
      • Food Hygiene Audits
      • Food Hygiene Ratings
      • SFBB Coaching
    • Food Allergen Consultancy
    • Health & Safety Consultancy
    • Primary Authority Partnerships
    • Start Up Restaurant Advice
    • Legal Support
    • Food Label Checks
    • Nutritional Analysis
  • Training
    • About Our Training
    • Online Courses
    • Course Dates & Prices
    • Training Venues
      • London – Central
      • London – West
      • Hertfordshire
      • Bedfordshire
      • North Bucks
      • South Bucks
      • Essex
    • Food Hygiene Courses
      • Level 1 Food Hygiene Certificate
      • Level 2 Food Hygiene Certificate
      • Level 2 HACCP Certificate
      • Level 3 Food Hygiene Certificate
      • Level 3 Food Hygiene Auditor Certificate
      • Level 4 Food Hygiene Certificate
      • Food Hygiene Update
    • Food Allergens & Labelling Courses
      • Level 2 Food Allergen Certificate
      • Level 3 Food Allergen Management Certificate
      • Food Labelling Course
    • Health & Safety Courses
      • Level 1 in Health & Safety
      • Level 2 in Health & Safety
      • Level 3 in Health and Safety
      • Level 2 in Risk Assessment
    • Train the Trainer Courses
      • Level 3 in EAT – Education And Training
    • Fire Safety Courses
      • Level 1 In Fire Safety
      • Level 2 In Fire Safety
    • Licensing Courses
      • Level 2 For Personal Licence Holders
  • Software
  • Get A Quote
  • News
  • Clients
  • Contact
    • Contact Us
    • Directions
    • Why Choose Us
    • Join Our Team
Safer Food Scores

protecting your reputation

  • 01442 877322
hello@saferfoodscores.co.uk
  • Home
  • Consultancy
    • About Our Consultancy
    • Food Hygiene Consultancy
      • Food Safety Management Systems & HACCP
      • Food Hygiene Audits
      • Food Hygiene Ratings
      • SFBB Coaching
    • Food Allergen Consultancy
    • Health & Safety Consultancy
    • Primary Authority Partnerships
    • Start Up Restaurant Advice
    • Legal Support
    • Food Label Checks
    • Nutritional Analysis
  • Training
    • About Our Training
    • Online Courses
    • Course Dates & Prices
    • Training Venues
      • London – Central
      • London – West
      • Hertfordshire
      • Bedfordshire
      • North Bucks
      • South Bucks
      • Essex
    • Food Hygiene Courses
      • Level 1 Food Hygiene Certificate
      • Level 2 Food Hygiene Certificate
      • Level 2 HACCP Certificate
      • Level 3 Food Hygiene Certificate
      • Level 3 Food Hygiene Auditor Certificate
      • Level 4 Food Hygiene Certificate
      • Food Hygiene Update
    • Food Allergens & Labelling Courses
      • Level 2 Food Allergen Certificate
      • Level 3 Food Allergen Management Certificate
      • Food Labelling Course
    • Health & Safety Courses
      • Level 1 in Health & Safety
      • Level 2 in Health & Safety
      • Level 3 in Health and Safety
      • Level 2 in Risk Assessment
    • Train the Trainer Courses
      • Level 3 in EAT – Education And Training
    • Fire Safety Courses
      • Level 1 In Fire Safety
      • Level 2 In Fire Safety
    • Licensing Courses
      • Level 2 For Personal Licence Holders
  • Software
  • Get A Quote
  • News
  • Clients
  • Contact
    • Contact Us
    • Directions
    • Why Choose Us
    • Join Our Team

News

Restaurant to pay £17,000 after serving pasta to coeliac

18 May 2013

A restaurant chain was fined £8,000 and ordered to pay £9,000 costs after a coeliac customer was not served the gluten-free meal she requested. Kristy Richardson is understood to have asked staff three times for non-gluten tagliatelle at a Jamies Italian in Portsmouth, when she visited in 2011.

The firm last month pleaded guilty to selling food not of the nature, substance or quality demanded by a purchaser, which is a breach of the Food Safety Act 1990.

The chain has now introduced new procedures and extra training, including a specific allergy button that has since been added to the machine waiting staff use to place orders, the court heard.

District Judge Anthony Calloway said: “I accept that the root cause of the incident was a misunderstanding between staff. No system could be immune to the misunderstanding which happened in this case and the company is fitting that due diligence.

 

Any guidance given in our articles is not official and Safer Food Scores can take no responsibility if the information is used to form part of any legal or regulatory compliance for your business. However, please do get in touch if you are interested in our support services and would like to benefit from official guidance relating to your particular circumstances, email [javascript protected email address]

BlogKeep up to date

  • Our Newsletter
  • Health and Safety
  • Food Safety
  • Hospitality Industry
  • Food Standards Agency

BlogCategories

  • Accidents
  • Enforcement
  • Fire safety
  • First aid
  • Food allergies
  • Food hygiene ratings
  • Food labelling
  • Food poisoning
  • Food safety
  • Food supplier assurance
  • Health & safety
  • Healthy eating
  • Ill health
  • Pest control
  • Prosecutions
  • Safer Food Scores news
  • Training
  • Uncategorised

BlogTags

acrylamide asbestos BRC approval BS EN 1276 sanitisers campylobacter CIEH COSHH e-learning E.coli Eggs EHO inspections enforcement fish food adulteration food fraud food handlers food safety culture free offers FSA game based training gluten free hepatitis A HSE industry guides Listeria meat hygiene norovirus nutrition labelling OFQUAL regulated courses outbreaks oysters poultry PPE primary authority rare burgers salmonella SALSA approval Sentencing guidelines shellfish Shigella software stress sushi virus working at height

BlogArchive

Sign up to
our newsletter

Safer Food Scores
  • Home
  • Contact Us
  • Clients
  • Get A Quote
  • Why Choose Us
  • News
  • Directions
  • GDPR Compliant Privacy Policy
Consultancy
  • Health & Safety Consultancy
  • Food Hygiene Consultancy
  • FSMS & HACCP
  • Food Hygiene Ratings
  • Primary Authority Partnerships
  • Software
  • Start Up Restaurant Advice
Training
  • About Training
  • Online courses
  • Course Dates & Prices
  • Training Venues
  • Food Hygiene Courses
  • Health & Safety Courses
  • Fire Safety Courses
Contact us
01442 877322 hello@saferfoodscores.co.uk
Safer Food Scores Ltd
Berkhamsted House,
121 High Street
Berkhamsted, Hertfordshire
HP4 2DJ
© 2019 Safer Food Scores
  • Contact
  • GDPR Compliant Privacy Policy
Website By FL1 Digital